We've created CV templates to help you get started with your job applications for customer services roles.
View Fish4jobs Customer Service CV Template below or download here
If you're still not sure where to start, you can go to fish4jobs and create a CV online using our simple tool. We'll take you through step-by-step, it couldn't be simpler.
CV SAMPLE
John Smith
Address and contact details
Email address
Personal Profile:
An articulate and self motivated professional with experience in xyz sectors and demonstrable skills in telephone handling and online customer service. Receptive and confident problem solver. Enjoys challenge and works well under pressure. An adaptable and dependable team player with a proven track record of service excellence.
Educational Qualifications:
- 6 GCSE’s including English and Maths
- Diploma in Computing
Skills and Strengths:
- Computing certificate from XYZ
- Professional and efficient telephone manner
- Attention to detail
- Database management and administrative duties
- Time management
- IT skills: Microsoft Office, Salesforce, Zen desk
- Proficient in French and Spanish
Work Experience:
July 2010 – June 2011: Customer Service assistant – XYZ company, London
Duties included:
(List all key tasks in that are relevant to the role you’re applying for)
- Responding to all telephone and online enquiries from customers
- Logging calls on the Customer Relationship Management (CRM) database
- Processing refunds
- Investigating payment issues and escalating where needed
- Providing pre sales and after sales support to all customers over the phone and via email
June 2009 – June 2009: Receptionist – ABC Bank
- First point of contact for all customers
- Assisting with information about bank services
- Cashiering responsibilities
- Diary management of bank managers
References can be provided on request
Comments